TERMS OF SERVICE

Scheduling and Contact Information

Requests for photography appointments should be submitted via email with as much detail as possible. I will reply within 24 hours to verify the date, time and location of the shoot. Once both parties have acknowledged the date and time of the appointment, the appointment will be considered “booked.”

At the Shoot

The Client is responsible for the presence of an authorized representative at the shoot to approve the Photographer’s interpretation of the project. If a Client or Brokerage representative is not present, the Photographer’s interpretation shall be deemed acceptable. The photographer will make a reasonable effort to remove litter, stray objects, etc. from the rooms; however please note that this does not include things like making beds or arranging furniture. Agents are expected to have the property staged and cleaned prior to the photo shoot. All properties will be shot “As Is”. Your input is important when choosing the best rooms and angles to photograph. Absent of your input, the photographer will use his best judgement and experience to decide how best to photograph the property.

After the Shoot

Once the images have been made, the photographer will perform digital retouching and deliver to you within 24 to 36 hours after the end of the shoot, unless otherwise specified. Delivery is via transfer to the email address(es) you supply. All images will meet a minimum resolution of 3000 x 2000 pixels, usable for both internet and print (for print sizes up to 12” x 8”).  If images are needed before 24-36 hours, a rush delivery can be arranged for $200 if possible. 

Cancellation, No-Show and Inclement Weather Policy

If cancellation or re-scheduling is necessary, please do so with a minimum of 24 hours notice. Any shoot cancelled within 24 hours of a booked appointment is subject to a $50 cancellation fee. Arriving late beyond 30 minutes to an appointment will be considered a cancellation, and will be billed at the full rate of the shoot. Every effort will be made to accommodate rescheduling.

In the event of inclement weather preventing photography, a new date will be scheduled at the earliest time available.

Rights and Usage

All images produced for an Agent or Broker (Client) may be used by the Client for all marketing materials and campaigns associated with the property and for the Client’s self-promotion. The photos may also be used by the Client’s parent company for the sole purpose of marketing the specific property photographed. Ownership of the images remains with the photographer, and license is granted only to the Client and Client’s parent company, and not to any third party. Any usage of the images by a third party, including and not limited to, architects, builders, stagers, designers, sellers or buyers, is strictly prohibited unless approved in writing by the photographer.

Payment

The Photographer will supply an invoice with all photography fees detailed, delivered to the Client via email. Payment is accepted via check, cash, electronic transfer, or credit card. Credit card payments are subject to a 3% fee which reflects the cost of accepting credit card payments. Please mail checks to Julie Kruger, address is given in email.   Payment is due within 10 days receipt of invoice.